{"id":178,"date":"2020-08-05T18:52:56","date_gmt":"2020-08-05T09:52:56","guid":{"rendered":"https:\/\/liveahero.wpx.jp\/?page_id=178"},"modified":"2026-04-16T14:23:41","modified_gmt":"2026-04-16T05:23:41","slug":"other","status":"publish","type":"page","link":"https:\/\/live-a-hero.jp\/en\/contact\/other","title":{"rendered":"Other inquiries"},"content":{"rendered":"<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Should you encounter any issues, we recommend checking the \"Help\" section before contacting us.<br>The \"Help\" section can be accessed via the tab menu on the official website or through the \"Options\" menu on the in-game home screen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Please be aware that there may be instances when you cannot receive our emails.<\/h3>\n\n\n\n<p class=\"translation-block\">Due to Microsoft's filter settings, we may not be able to send emails to Microsoft Hotmail or Live Mail return addresses.<br>\nIn addition, mobile email carriers (docomo.ne.jp, ezweb.ne.jp, softbank.ne.jp, etc.) often filter and reject emails sent from computers as spam.<br>\nIn such cases, even when we send a reply, the user's device settings may reject the message before it can be received.<br>\nTo ensure receipt, change your filter settings using the information below, or add the domain lifewonders.co.jp to your whitelist to receive our replies.<br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">docomo: <a href=\"https:\/\/www.nttdocomo.co.jp\/info\/spam_mail\/domain\/\" target=\"_blank\" rel=\"noreferrer noopener\">Guide Page<\/a><\/li>\n\n\n\n<li class=\"translation-block\">au: <a href=\"http:\/\/www.au.kddi.com\/support\/mobile\/trouble\/forestalling\/mail\/anti-spam\/fillter\/function-11\/\" target=\"_blank\" rel=\"noreferrer noopener\">Guide Page<\/a><\/li>\n\n\n\n<li class=\"translation-block\">softbank: <a href=\"http:\/\/www.softbank.jp\/mobile\/support\/antispam\/settings\/indivisual\/whiteblack\/\" target=\"_blank\" rel=\"noreferrer noopener\">Guide Page<\/a><\/li>\n\n\n\n<li class=\"translation-block\">hotmail or live.jp: <a href=\"https:\/\/support.office.com\/ja-jp\/article\/-e1dc4548-3bd6-4644-aecd-47b5728f7b0d\" target=\"_blank\" rel=\"noreferrer noopener\">Guide Page<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Other inquiries<\/h3>","protected":false},"excerpt":{"rendered":"<p>Other inquiries<\/p>","protected":false},"author":1,"featured_media":0,"parent":36,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-178","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"LIVE A HERO","author_link":"https:\/\/live-a-hero.jp\/en\/author\/lw-lah-admin"},"uagb_comment_info":0,"uagb_excerpt":"\u305d\u306e\u4ed6\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u5165\u529b\u30d5\u30a9\u30fc\u30e0","_links":{"self":[{"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/pages\/178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/comments?post=178"}],"version-history":[{"count":3,"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/pages\/178\/revisions"}],"predecessor-version":[{"id":13801,"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/pages\/178\/revisions\/13801"}],"up":[{"embeddable":true,"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/pages\/36"}],"wp:attachment":[{"href":"https:\/\/live-a-hero.jp\/en\/wp-json\/wp\/v2\/media?parent=178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}